Reviews

Cindy and Rachael went above and beyond in their commitment to me. There were a couple delays caused by... read moreCindy and Rachael went above and beyond in their commitment to me. There were a couple delays caused by me and they were more than kind. The pup at the facility sure makes you feel better about what is going on. I will definitely recommend them for end of life preparations for anyone who inquires. Wonderful people. read less

It is my pleasure to report my very positive experience with Mountain View, and Cindy, in what could have been... read moreIt is my pleasure to report my very positive experience with Mountain View, and Cindy, in what could have been a very stressful time for me…..dealing not only with Hospice, but being alone and having to deal with the death of my husband. Cindy was so patient on a daily basis, walking me through all the necessary preparations taking care of detail upon detail. All the time, I never had to leave my house and travel to her. At the end, 2 gentlemen came in coats and ties, so professional and caring and personable. I really had to do nothing and finally Cindy did all the necessary notifications required after the fact. I am right now in the process of preplanning arrangements for myself! read less

When my wife passed away, I had no idea what to do. I've never had to make arrangements for anyone... read moreWhen my wife passed away, I had no idea what to do. I've never had to make arrangements for anyone before. Mountain View made everything go smoothly and they were very affordable. They took care of everything and everyone there that I had to deal with was very courteous and actually seemed to care. I would recommend them to anyone that needs their services. read less

Cindy at Mountain View Cremation & Funeral Care walked with us to make arrangements for our mother after she died... read moreCindy at Mountain View Cremation & Funeral Care walked with us to make arrangements for our mother after she died in 2019. When our sister passed away in May 2022, I didn't hesitate to reach out to Cindy for help. Cindy was thoughtful, provided detailed information and responded to every question that we had. I highly recommend Cindy and her team at Mountain View as your partner to walk through your challenging time. read less

Cindy Faulkner was wonderful compassionate and efficient

Cindy was very personable and responsive to our needs

All was done with consideration and familiarity

Cindy was great compassionate and kept up to date throughout which was important as we dealt from AZ

This isn't the sort of review that you want to have to write, but I think it's important to know... read moreThis isn't the sort of review that you want to have to write, but I think it's important to know who you can trust during what's probably the most stressful time in your life. Mountain View Cremation and Funeral Care took care of my husband when he passed. The staff was always immediately responsive to questions or concerns. The funeral director, Cindy, was invariably patient and kind. She gave clear descriptions of the services and costs involved and never tried to upsell me or denigrate my choices. She provided good advice about notifications and other details and was overall a warm, steading presence for me throughout our association. I sincerely hope you do not need her services but should the occasion arise I can absolutely recommend her. read less

Cindy was responsive kind professional and extremely helpful during a difficult time.

respect and genuine kindness

Cindy was most accommodating to me after my father passed.

Excellent care and patience and kindness with a difficult time for us

Pete was very caring and try to find ways to help our family. Cindy was so kind on the phone

Caring warmth and competence of Cynthia Faulkner

My brother passed suddenly about a month ago. I live 900 miles from Asheville. Cindy Faulkner has done a wonderful... read moreMy brother passed suddenly about a month ago. I live 900 miles from Asheville. Cindy Faulkner has done a wonderful job in facilitating all of the necessary details of laying my brother to rest. She is awesome! I heartily recommend Mountain View read less

My son Frank Soloman Connelly, Asheville, NC, passed away suddenly , D.O.D, 12/12/2021. We live in Gilbert AZ so... read moreMy son Frank Soloman Connelly, Asheville, NC, passed away suddenly , D.O.D, 12/12/2021. We live in Gilbert AZ so long distance arrangements were going to be very difficult. Fortunately we contacted Mountain View Cremation and Cindy Faulkner, Managing Funeral Director. This was our good luck, Cindy handled all the details from start to finish , always keeping us up to date as to what was transpiring. Cindy's knowledge and compassion made everything much much easier to deal with. So, thank you very much Cindy, deeply appreciated.
Frank Connelly read less

My son Frank Soloman Connelly, Asheville, NC, passed away suddenly , D.O.D, 12/12/2021. We live in Gilbert AZ so... read moreMy son Frank Soloman Connelly, Asheville, NC, passed away suddenly , D.O.D, 12/12/2021. We live in Gilbert AZ so long distance arrangements were going to be very difficult. Fortunately we contacted Mountain View Cremation and Cindy Faulkner, Managing Funeral Director. This was our good luck, Cindy handled all the details from start to finish , always keeping us up to date as to what was transpiring. Cindy's knowledge and compassion made everything much much easier to deal with. So, thank you very much Cindy, deeply appreciated.
Frank Connelly read less

Cynthia took care of everything for us. She was kind and patient

Our experience was so easy and it allowed us to handle our dad's final plans with comfort and peace.

Cindy Faulkner was very kind and helpful.

Very friendly understanding and helpful.

Cindy Faulkner was kind compassionate and professional. Cindy explained everything in detail and answered all my questions.

Cynthia was so sweet and compassionate. She is Honest and so helpful. She took care of everything. You'll never find... read moreCynthia was so sweet and compassionate. She is Honest and so helpful. She took care of everything. You'll never find a better person or Company. I would recommend her to everyone. I couldn't have done everything for my sister if not for her and the Company she works for. Her office was warm and welcoming and soothing. Thank you Cynthia for everything. Your an Angel on Earth...... read less

I'm writing this review a bit late. Ms. Faulkner helped us with our Dad's final journey several years ago. Very... read moreI'm writing this review a bit late. Ms. Faulkner helped us with our Dad's final journey several years ago. Very knowledgeable and helpful. Thank you! read less

I lost my father and step mother within 9 days of each other. Cindy was fantastic at helping me navigate... read moreI lost my father and step mother within 9 days of each other. Cindy was fantastic at helping me navigate the process and working with the family to get things scheduled for both funerals. In addition, the veteran honors she setup for my father was outstanding. Anyone going through this type of difficult time in their life should call Cindy and no one else. read less

From the first minute I talked to Cindy on the phone, I knew I had found the right place. ... read moreFrom the first minute I talked to Cindy on the phone, I knew I had found the right place. She answered all my questions and offered considerations I hadn't thought of. I was pretty lost and she guided me through the process. She also gives pretty great hugs. The gentlemen that came for my husband were courteous and kind, even though it was 3:00 in the morning. I highly recommend Mountain View. read less

From the first minute I talked to Cindy on the phone, I knew I had found the right place. ... read moreFrom the first minute I talked to Cindy on the phone, I knew I had found the right place. She answered all my questions and offered considerations I hadn't thought of. I was pretty lost and she guided me through the process. She also gives pretty great hugs. The gentlemen that came for my husband were courteous and kind, even though it was 3:00 in the morning. I highly recommend Mountain View. read less

Great service all the way around

We were extremely pleased with everything for my dad's arrangements and remains

Cynthia Faulkner is a wonderful person to work with

Cindy took care of everything for us and made it so easy. She was very accommodating.

Cindy and the Mountain View Group are outstanding. Clear, concise, compassionate, and they really went the extra mile especially in... read moreCindy and the Mountain View Group are outstanding. Clear, concise, compassionate, and they really went the extra mile especially in consideration of the fact that my father passed in the middle of a global pandemic. I can't recommend them enough! read less

it is never a good time for the passing of a loved one no matter how old or how young... read moreit is never a good time for the passing of a loved one no matter how old or how young or what the reason is but i will tell you that having the right funeral assistant and the right facility to take over when your loved one has passed is one of the most important steps and decision to make. My husband of 43 years passed away in February 2021, and i chose MOUNTAIN VIEW CREMATION & FUNERAL CARE In Arden North Carolina service to take care of my loved one. I was so blessed to have a wonderful person like Cindy Faulkner who answered the phone (no automated dummy's) and real live human that answered the phone. that one phone call was all I needed to make, I gave her all the specifics over the phone from there she took care of everything. This was a Military Funeral set up by Cindy Faulkner at the funeral home, every thing was handled in perfect timing, with such respect and loving care for me, my children and family. I can't thank them enough for the time the constant keeping in contact with me to be sure everything was exactly what and how I wanted it. I give MOUNTAIN VIEW CREMATION AND FUNERAL CARE the biggest 5 Star rating there is! THANK YOU MOUNTAIN VIEW CREMATION AND THANK YOU CINDY FAULKNER. GOD BLESS YOU. read less

Cindy and the entire staff have been a blessing during this time with Dad. Very respectful and helpful in everything.... read moreCindy and the entire staff have been a blessing during this time with Dad. Very respectful and helpful in everything. We can't thank them enough for all they have helped with and how they handled my Daddys remains for us. read less

Made everything easy

Cindy went over and above any experience like this I have had. She forgot nothing!!! Took care of everything ... read moreCindy went over and above any experience like this I have had. She forgot nothing!!! Took care of everything was always available to talk to me and explain everything. Best read less

Everything went smooth and as planned. No surprises

Cynthia was caring and thorough and very professional

Deserved it

My initial call based on info from a hospice social worker was the most caring informative and responsive of... read moreMy initial call based on info from a hospice social worker was the most caring informative and responsive of any I made. read less

Ease helpfulness less overhead expense

All my interactions were positive and professional.

Cynthia was helpful at every turn.

Although this was a simple cremation because I was a long-distance customer I expected little or marginal... read moreAlthough this was a simple cremation because I was a long-distance customer I expected little or marginal service. What I received was far beyond expectation. Mountain View Cremation and Funeral Care actually provided excellent service attention to all of the details handled the required state forms and with a very personal touch. Mountain View has my highest recommendation. read less

I was treated with respect and caring.

Cindy took great care of me my family and my husband

Cindy was very caring and helpful at a most difficult time. She answered all my questions and concerns honestly.... read moreCindy was very caring and helpful at a most difficult time. She answered all my questions and concerns honestly. She gave me her cell number and told me I could contact her anytime. read less

We were so pleased with the service we recieved with Mountian View and especially with the help we got... read moreWe were so pleased with the service we recieved with Mountian View and especially with the help we got from Cindy. She was so kind and considerate when it came time for us to do arrangements for our sister in law. Cindy was very professional and knowledgeable and at the same time compassionate when helping us with the loss of our love one. I would recommend these folks to anyone who is needing assistance when they lose a loved one read less

Everyone at Mountain View are professional and caring. I mostly dealt with Cindy Faulkner and she couldn't have been more... read moreEveryone at Mountain View are professional and caring. I mostly dealt with Cindy Faulkner and she couldn't have been more helpful. Always answered every question and email promptly and knowledgeably. At a sad and difficult time, Mountain View is there to guide you through. read less

My mom died unexpectedly, and my husband and I were new to the area. We found Mountain View online while... read moreMy mom died unexpectedly, and my husband and I were new to the area. We found Mountain View online while still in the hospital after my mom’s passing. This place is great—couldn’t have asked for more professional and authentically nice people. Cindy Faulkner helped us, and she’s great. I had an excellent experience, and the price for the entire service was very reasonable. I highly recommend this place. read less

It was great