Reviews

Cindy Faulkner was wonderful compassionate and efficient

Cindy was very personable and responsive to our needs

All was done with consideration and familiarity

Cindy was great compassionate and kept up to date throughout which was important as we dealt from AZ

This isn't the sort of review that you want to have to write, but I think it's important to know... read moreThis isn't the sort of review that you want to have to write, but I think it's important to know who you can trust during what's probably the most stressful time in your life. Mountain View Cremation and Funeral Care took care of my husband when he passed. The staff was always immediately responsive to questions or concerns. The funeral director, Cindy, was invariably patient and kind. She gave clear descriptions of the services and costs involved and never tried to upsell me or denigrate my choices. She provided good advice about notifications and other details and was overall a warm, steading presence for me throughout our association. I sincerely hope you do not need her services but should the occasion arise I can absolutely recommend her. read less

Cindy was responsive kind professional and extremely helpful during a difficult time.

respect and genuine kindness

Cindy was most accommodating to me after my father passed.

Excellent care and patience and kindness with a difficult time for us

Pete was very caring and try to find ways to help our family. Cindy was so kind on the phone

Caring warmth and competence of Cynthia Faulkner

My brother passed suddenly about a month ago. I live 900 miles from Asheville. Cindy Faulkner has done a wonderful... read moreMy brother passed suddenly about a month ago. I live 900 miles from Asheville. Cindy Faulkner has done a wonderful job in facilitating all of the necessary details of laying my brother to rest. She is awesome! I heartily recommend Mountain View read less

My son Frank Soloman Connelly, Asheville, NC, passed away suddenly , D.O.D, 12/12/2021. We live in Gilbert AZ so... read moreMy son Frank Soloman Connelly, Asheville, NC, passed away suddenly , D.O.D, 12/12/2021. We live in Gilbert AZ so long distance arrangements were going to be very difficult. Fortunately we contacted Mountain View Cremation and Cindy Faulkner, Managing Funeral Director. This was our good luck, Cindy handled all the details from start to finish , always keeping us up to date as to what was transpiring. Cindy's knowledge and compassion made everything much much easier to deal with. So, thank you very much Cindy, deeply appreciated.
Frank Connelly read less

Cynthia took care of everything for us. She was kind and patient

Our experience was so easy and it allowed us to handle our dad's final plans with comfort and peace.

Cindy Faulkner was very kind and helpful.

Very friendly understanding and helpful.

Cindy Faulkner was kind compassionate and professional. Cindy explained everything in detail and answered all my questions.

Cynthia was so sweet and compassionate. She is Honest and so helpful. She took care of everything. You'll never find... read moreCynthia was so sweet and compassionate. She is Honest and so helpful. She took care of everything. You'll never find a better person or Company. I would recommend her to everyone. I couldn't have done everything for my sister if not for her and the Company she works for. Her office was warm and welcoming and soothing. Thank you Cynthia for everything. Your an Angel on Earth...... read less

I'm writing this review a bit late. Ms. Faulkner helped us with our Dad's final journey several years ago. Very... read moreI'm writing this review a bit late. Ms. Faulkner helped us with our Dad's final journey several years ago. Very knowledgeable and helpful. Thank you! read less

I lost my father and step mother within 9 days of each other. Cindy was fantastic at helping me navigate... read moreI lost my father and step mother within 9 days of each other. Cindy was fantastic at helping me navigate the process and working with the family to get things scheduled for both funerals. In addition, the veteran honors she setup for my father was outstanding. Anyone going through this type of difficult time in their life should call Cindy and no one else. read less

From the first minute I talked to Cindy on the phone, I knew I had found the right place. ... read moreFrom the first minute I talked to Cindy on the phone, I knew I had found the right place. She answered all my questions and offered considerations I hadn't thought of. I was pretty lost and she guided me through the process. She also gives pretty great hugs. The gentlemen that came for my husband were courteous and kind, even though it was 3:00 in the morning. I highly recommend Mountain View. read less

From the first minute I talked to Cindy on the phone, I knew I had found the right place. ... read moreFrom the first minute I talked to Cindy on the phone, I knew I had found the right place. She answered all my questions and offered considerations I hadn't thought of. I was pretty lost and she guided me through the process. She also gives pretty great hugs. The gentlemen that came for my husband were courteous and kind, even though it was 3:00 in the morning. I highly recommend Mountain View. read less

Great service all the way around

We were extremely pleased with everything for my dad's arrangements and remains

Cynthia Faulkner is a wonderful person to work with

Cindy took care of everything for us and made it so easy. She was very accommodating.

Cindy and the Mountain View Group are outstanding. Clear, concise, compassionate, and they really went the extra mile especially in... read moreCindy and the Mountain View Group are outstanding. Clear, concise, compassionate, and they really went the extra mile especially in consideration of the fact that my father passed in the middle of a global pandemic. I can't recommend them enough! read less

it is never a good time for the passing of a loved one no matter how old or how young... read moreit is never a good time for the passing of a loved one no matter how old or how young or what the reason is but i will tell you that having the right funeral assistant and the right facility to take over when your loved one has passed is one of the most important steps and decision to make. My husband of 43 years passed away in February 2021, and i chose MOUNTAIN VIEW CREMATION & FUNERAL CARE In Arden North Carolina service to take care of my loved one. I was so blessed to have a wonderful person like Cindy Faulkner who answered the phone (no automated dummy's) and real live human that answered the phone. that one phone call was all I needed to make, I gave her all the specifics over the phone from there she took care of everything. This was a Military Funeral set up by Cindy Faulkner at the funeral home, every thing was handled in perfect timing, with such respect and loving care for me, my children and family. I can't thank them enough for the time the constant keeping in contact with me to be sure everything was exactly what and how I wanted it. I give MOUNTAIN VIEW CREMATION AND FUNERAL CARE the biggest 5 Star rating there is! THANK YOU MOUNTAIN VIEW CREMATION AND THANK YOU CINDY FAULKNER. GOD BLESS YOU. read less

Cindy and the entire staff have been a blessing during this time with Dad. Very respectful and helpful in everything.... read moreCindy and the entire staff have been a blessing during this time with Dad. Very respectful and helpful in everything. We can't thank them enough for all they have helped with and how they handled my Daddys remains for us. read less

Made everything easy

Cindy went over and above any experience like this I have had. She forgot nothing!!! Took care of everything ... read moreCindy went over and above any experience like this I have had. She forgot nothing!!! Took care of everything was always available to talk to me and explain everything. Best read less

Everything went smooth and as planned. No surprises

Cynthia was caring and thorough and very professional

Deserved it

My initial call based on info from a hospice social worker was the most caring informative and responsive of... read moreMy initial call based on info from a hospice social worker was the most caring informative and responsive of any I made. read less

Ease helpfulness less overhead expense

All my interactions were positive and professional.

Cynthia was helpful at every turn.

Although this was a simple cremation because I was a long-distance customer I expected little or marginal... read moreAlthough this was a simple cremation because I was a long-distance customer I expected little or marginal service. What I received was far beyond expectation. Mountain View Cremation and Funeral Care actually provided excellent service attention to all of the details handled the required state forms and with a very personal touch. Mountain View has my highest recommendation. read less

I was treated with respect and caring.

Cindy took great care of me my family and my husband

Cindy was very caring and helpful at a most difficult time. She answered all my questions and concerns honestly.... read moreCindy was very caring and helpful at a most difficult time. She answered all my questions and concerns honestly. She gave me her cell number and told me I could contact her anytime. read less

We were so pleased with the service we recieved with Mountian View and especially with the help we got... read moreWe were so pleased with the service we recieved with Mountian View and especially with the help we got from Cindy. She was so kind and considerate when it came time for us to do arrangements for our sister in law. Cindy was very professional and knowledgeable and at the same time compassionate when helping us with the loss of our love one. I would recommend these folks to anyone who is needing assistance when they lose a loved one read less

Everyone at Mountain View are professional and caring. I mostly dealt with Cindy Faulkner and she couldn't have been more... read moreEveryone at Mountain View are professional and caring. I mostly dealt with Cindy Faulkner and she couldn't have been more helpful. Always answered every question and email promptly and knowledgeably. At a sad and difficult time, Mountain View is there to guide you through. read less

My mom died unexpectedly, and my husband and I were new to the area. We found Mountain View online while... read moreMy mom died unexpectedly, and my husband and I were new to the area. We found Mountain View online while still in the hospital after my mom’s passing. This place is great—couldn’t have asked for more professional and authentically nice people. Cindy Faulkner helped us, and she’s great. I had an excellent experience, and the price for the entire service was very reasonable. I highly recommend this place. read less

It was great

This was absolutely the worst time of my life. My mom was my life line. When Cindy answered the call... read moreThis was absolutely the worst time of my life. My mom was my life line. When Cindy answered the call I knew after just a few moments I finally found what I was looking for read less

You were excellent in every way! Thank you!

The whole experience was handled so graciously and professionally from the start. I did not feel manipulated or (illegible) in... read moreThe whole experience was handled so graciously and professionally from the start. I did not feel manipulated or (illegible) in any way to deviate from my plan or wishes. read less

I had contacted Mountain View, just for enquiries about their services and rates. I did not make a commitment. I... read moreI had contacted Mountain View, just for enquiries about their services and rates. I did not make a commitment. I had spoken with a Cindy Faulkner, who was so good with my questions!
My Dad had gone to Hospice for a short stay. A few days. Home by Christmas.
My father passed, unexpectedly the next day! We were not prepared. We did not know who to turn to.
The Hospice staff needed to know who was coming to get him, transport him.???? So I called Mountain View..Great staff! Cindy Faulkner answered the phone again, (thank god! And she remembered me! She was on top Of it! She took over everything and took all my info over the phone, and was so helpful and so pleasant to deal with. Bless this woman!
Mountain View have very good prices. And they did not try and sell us more than we needed. Cindy even helped my mother with making hard decisions.
Mountain View will definitely be recommended from this family. read less

I've been tasked with arranging several funerals, and I can't speak highly enough about David Miller and his team. ... read moreI've been tasked with arranging several funerals, and I can't speak highly enough about David Miller and his team. They were instrumental in providing exactly what I needed. read less

The service has been great! My mom would be pleased with my choice. Cindy will continue to support... read moreThe service has been great! My mom would be pleased with my choice. Cindy will continue to support me til my husband is buried next Spring 2021. read less

They made a very difficult situation a little easier which was grately appreciated. The professionalism of the staff and... read moreThey made a very difficult situation a little easier which was grately appreciated. The professionalism of the staff and how they cared for our needs was excellant. read less

Cindy helped me out so much I would not have known what to do without all of her help she... read moreCindy helped me out so much I would not have known what to do without all of her help she was absolutely amazing to me and my family with every interaction and helped us with all our services we needed I cannot recommend her enough. read less