Mountain View Cremation & Funeral Care
Comments From Those We Have Served
5 out of 5 stars
Karol G.
7/13/2023 - Google
Cindy was kind, professional and compassionate. She handled everything and kept in touch with me by email every step of... read moreCindy was kind, professional and compassionate. She handled everything and kept in touch with me by email every step of the way. I highly recommend Mountain View. read less
5 out of 5 stars
Karen T.
6/08/2023 - Google
Cindy and Rachel are so personable and caring and have the knowledge to concentrate on the details, that make... read moreCindy and Rachel are so personable and caring and have the knowledge to concentrate on the details, that make a heart breaking time in your life, go smoothly, so you can be with your family when they need you the most. Thank you so much. read less
5 out of 5 stars
George E.
5/12/2023 - Google
Mountain View and Cindy helped me through one of the most difficult times in my life. Everything was handled in... read moreMountain View and Cindy helped me through one of the most difficult times in my life. Everything was handled in a manner nothing short of exemplary! Thank you Cindy! read less
5 out of 5 stars
Jeffery R.
4/28/2023 - Google
Dealing with the unexpected death of our mother, we turned to MVC&FC to help coordinate her cremation. From beginning... read moreDealing with the unexpected death of our mother, we turned to MVC&FC to help coordinate her cremation. From beginning to end, Rachel was helpful and up front. She explained the various options without any heavy-handed sales pitch. Very last minute, MVC&FC took over as if they'd been planning to assist all along. During such stressful times, it's so helpful to receive prompt, professional service. We highly recommend Rachel and MVC&FC! read less
5 out of 5 stars
Tate J.
4/03/2023 - Google
Rachel has been the biggest blessing since the first moment we called, I wouldn't trust anyone else to handle this... read moreRachel has been the biggest blessing since the first moment we called, I wouldn't trust anyone else to handle this as gracefully as she has. She has handled this complicated situation like it was her own family member from the start and I could not be more grateful for such a compassionate and helpful person. PLEASE don't waste time with anyone else, you won't regret giving over some of your worries while grieving with Rachel. read less
5 out of 5 stars
Shari M.
3/19/2023 - Google
Cindy and the rest of the staff made a really hard time so much easier for myself and my family.... read moreCindy and the rest of the staff made a really hard time so much easier for myself and my family. Losing someone is so hard and they made everything easy. Thank you Cindy. I really appreciate everything you did for me. read less
5 out of 5 stars
Jodie N.
2/26/2023 - Google
5 out of 5 stars
Cindy F.
2/15/2023 - Google
The staff "Cindy" was kind , compassionate, knowledgeable and efficient. She helped take care of everything easily and quickly... read moreThe staff "Cindy" was kind , compassionate, knowledgeable and efficient. She helped take care of everything easily and quickly when I was having a hard time just going through the motions. I didn't have to stress about the cost cause it was affordable. Cindy also continued to provide support and answer questions as needed and extended her help at a later date when we are planning a memorial. She helped make a hard time easier. My thanks goes out to her and Mountain View. read less
5 out of 5 stars
Bre B.
2/07/2023 - Google
Cindy at Mountain View was available to me each step of the way through my wife's terminal illness. From the... read moreCindy at Mountain View was available to me each step of the way through my wife's terminal illness. From the day I came in to prearrange what was unfortunately, an impending certainty, to their people's arrival at our home on the after hours, fateful night they were needed to remove her, to keeping me informed as to the status of the cremation and post-mortem procedures and finally to commencing business with payment after all the other necessities were taken care of. It is a good to have one less thing to worry about during such a terrible time in one's life, and I appreciate Mountain View making it easy as such a hard time can be made. read less
5 out of 5 stars
Dee W.
1/24/2023 - Google
5 out of 5 stars
Alissa P.
1/12/2023 - Google
Empathetic, caring, and had inexpensive options for cremation. My father died intestate and without funds so low cost was critical.
5 out of 5 stars
Tammy B.
1/05/2023 - Google
Everyone at Mountain View Cremation, especially Cindy made the whole experience very easy. Cindy was so helpful. Most of our... read moreEveryone at Mountain View Cremation, especially Cindy made the whole experience very easy. Cindy was so helpful. Most of our family is NH but she made it effortless. What is a very trying time for families it's nice to know there's people out there willing to help in every way. And very comforting. Thank you Cindy for taking the stress out of making arraignments for my mother-in-laws last wishes. read less
5 out of 5 stars
Donna J.
12/26/2022
Cindy helped me with every step.
Honesty and professional are key points
Honesty and professional are key points
5 out of 5 stars
Mallory P.
12/13/2022
Rachel went above and beyond in every aspect of this process for our family during this difficult time. She was... read moreRachel went above and beyond in every aspect of this process for our family during this difficult time. She was timely, organized, responsive, caring, and thorough, answering any questions we had. read less
5 out of 5 stars
Peggy S.
12/10/2022
The professional way I was treated and the care and compassion attached to that.
Extremely helpful in everyway!
Extremely helpful in everyway!
5 out of 5 stars
John A.
12/07/2022
Caring yet professional.
5 out of 5 stars
Thomas A.
12/07/2022
Service, empathy, concern that all of our needs were met.
5 out of 5 stars
Floyd W.
12/04/2022
Treatment, services & caring personal assistance.
5 out of 5 stars
Frances E.
11/18/2022
Cindy was fabulous to work with. Very kind and empathetic to our circumstances, and very helpful in guiding us through... read moreCindy was fabulous to work with. Very kind and empathetic to our circumstances, and very helpful in guiding us through writing the obituary, knowing what to expect upon picking up the remains, as well as choosing urns and items of remembrance. Thank you Cindy! read less
5 out of 5 stars
Jo A.
11/08/2022
The service provided was caring and efficient. The step by step help was really appreciated.
5 out of 5 stars
Patricia G.
10/15/2022
Staff very professional and responsive to questions/needs.
4 out of 5 stars
Melissa J.
10/15/2022
Kindness, responsiveness, and the dog!
5 out of 5 stars
Carol M.
10/13/2022 - Google
Cindy and Rachael went above and beyond in their commitment to me. There were a couple delays caused by... read moreCindy and Rachael went above and beyond in their commitment to me. There were a couple delays caused by me and they were more than kind. The pup at the facility sure makes you feel better about what is going on. I will definitely recommend them for end of life preparations for anyone who inquires. Wonderful people. read less
5 out of 5 stars
Jean J.
10/13/2022 - Google
It is my pleasure to report my very positive experience with Mountain View, and Cindy, in what could have been... read moreIt is my pleasure to report my very positive experience with Mountain View, and Cindy, in what could have been a very stressful time for me…..dealing not only with Hospice, but being alone and having to deal with the death of my husband. Cindy was so patient on a daily basis, walking me through all the necessary preparations taking care of detail upon detail. All the time, I never had to leave my house and travel to her. At the end, 2 gentlemen came in coats and ties, so professional and caring and personable. I really had to do nothing and finally Cindy did all the necessary notifications required after the fact. I am right now in the process of preplanning arrangements for myself! read less
5 out of 5 stars
Brentley F.
10/06/2022
The care and compassion and constant contact with updates for after care.
5 out of 5 stars
Charlotte P.
10/06/2022
5 out of 5 stars
Dick F.
8/10/2022 - Google
5 out of 5 stars
James J.
8/10/2022 - Google
When my wife passed away, I had no idea what to do. I've never had to make arrangements for anyone... read moreWhen my wife passed away, I had no idea what to do. I've never had to make arrangements for anyone before. Mountain View made everything go smoothly and they were very affordable. They took care of everything and everyone there that I had to deal with was very courteous and actually seemed to care. I would recommend them to anyone that needs their services. read less
5 out of 5 stars
Sharon B.
8/10/2022 - Google
Cindy at Mountain View Cremation & Funeral Care walked with us to make arrangements for our mother after she died... read moreCindy at Mountain View Cremation & Funeral Care walked with us to make arrangements for our mother after she died in 2019. When our sister passed away in May 2022, I didn't hesitate to reach out to Cindy for help. Cindy was thoughtful, provided detailed information and responded to every question that we had. I highly recommend Cindy and her team at Mountain View as your partner to walk through your challenging time. read less
5 out of 5 stars
Joseph M.
3/03/2022
Cindy Faulkner was wonderful compassionate and efficient
5 out of 5 stars
Debra L.
3/03/2022
Cindy was very personable and responsive to our needs
5 out of 5 stars
Ismenia C.
3/02/2022
All was done with consideration and familiarity
5 out of 5 stars
Francis C.
2/10/2022
Cindy was great compassionate and kept up to date throughout which was important as we dealt from AZ
5 out of 5 stars
Belinda S.
2/07/2022 - Google
This isn't the sort of review that you want to have to write, but I think it's important to know... read moreThis isn't the sort of review that you want to have to write, but I think it's important to know who you can trust during what's probably the most stressful time in your life. Mountain View Cremation and Funeral Care took care of my husband when he passed. The staff was always immediately responsive to questions or concerns. The funeral director, Cindy, was invariably patient and kind. She gave clear descriptions of the services and costs involved and never tried to upsell me or denigrate my choices. She provided good advice about notifications and other details and was overall a warm, steading presence for me throughout our association. I sincerely hope you do not need her services but should the occasion arise I can absolutely recommend her. read less
5 out of 5 stars
Belinda S.
2/07/2022
Cindy was responsive kind professional and extremely helpful during a difficult time.
5 out of 5 stars
Lloyd A.
2/07/2022
respect and genuine kindness
5 out of 5 stars
Gregory D.
2/05/2022 - Google
Cindy is the best in the business!!!!! She took care of EVERYTHING!!!! It was hard losing my Mom, but Cindy... read moreCindy is the best in the business!!!!! She took care of EVERYTHING!!!! It was hard losing my Mom, but Cindy made sure we were in good hands!!!!! read less
5 out of 5 stars
Todd C.
2/03/2022
Cindy was most accommodating to me after my father passed.
5 out of 5 stars
Leigh N.
1/26/2022
5 out of 5 stars
Lori E.
1/26/2022
Excellent care and patience and kindness with a difficult time for us
5 out of 5 stars
Kathy R.
1/26/2022
Pete was very caring and try to find ways to help our family. Cindy was so kind on the phone
5 out of 5 stars
Nancy T.
1/26/2022
Caring warmth and competence of Cynthia Faulkner
5 out of 5 stars
Joseph R.
1/13/2022 - Google
My brother passed suddenly about a month ago. I live 900 miles from Asheville. Cindy Faulkner has done a wonderful... read moreMy brother passed suddenly about a month ago. I live 900 miles from Asheville. Cindy Faulkner has done a wonderful job in facilitating all of the necessary details of laying my brother to rest. She is awesome! I heartily recommend Mountain View read less
5 out of 5 stars
Frank C.
1/10/2022 - Google
My son Frank Soloman Connelly, Asheville, NC, passed away suddenly , D.O.D, 12/12/2021. We live in Gilbert AZ so... read moreMy son Frank Soloman Connelly, Asheville, NC, passed away suddenly , D.O.D, 12/12/2021. We live in Gilbert AZ so long distance arrangements were going to be very difficult. Fortunately we contacted Mountain View Cremation and Cindy Faulkner, Managing Funeral Director. This was our good luck, Cindy handled all the details from start to finish , always keeping us up to date as to what was transpiring. Cindy's knowledge and compassion made everything much much easier to deal with. So, thank you very much Cindy, deeply appreciated.
Frank Connelly read less
Frank Connelly read less
5 out of 5 stars
Janet A.
1/06/2022
Cynthia took care of everything for us. She was kind and patient
5 out of 5 stars
Lisa J.
1/06/2022
Our experience was so easy and it allowed us to handle our dad's final plans with comfort and peace.
5 out of 5 stars
Karan E.
1/06/2022
Cindy Faulkner was very kind and helpful.
5 out of 5 stars
San J.
1/06/2022
Very friendly understanding and helpful.
5 out of 5 stars
Ray A.
1/05/2022
Cindy Faulkner was kind compassionate and professional. Cindy explained everything in detail and answered all my questions.
5 out of 5 stars
Connie A.
12/05/2021 - Google
Cynthia was so sweet and compassionate. She is Honest and so helpful. She took care of everything. You'll never find... read moreCynthia was so sweet and compassionate. She is Honest and so helpful. She took care of everything. You'll never find a better person or Company. I would recommend her to everyone. I couldn't have done everything for my sister if not for her and the Company she works for. Her office was warm and welcoming and soothing. Thank you Cynthia for everything. Your an Angel on Earth...... read less
5 out of 5 stars
Nick
11/27/2021 - Google
I'm writing this review a bit late. Ms. Faulkner helped us with our Dad's final journey several years ago. Very... read moreI'm writing this review a bit late. Ms. Faulkner helped us with our Dad's final journey several years ago. Very knowledgeable and helpful. Thank you! read less
5 out of 5 stars
Steven L.
11/22/2021 - Google
I lost my father and step mother within 9 days of each other. Cindy was fantastic at helping me navigate... read moreI lost my father and step mother within 9 days of each other. Cindy was fantastic at helping me navigate the process and working with the family to get things scheduled for both funerals. In addition, the veteran honors she setup for my father was outstanding. Anyone going through this type of difficult time in their life should call Cindy and no one else. read less
5 out of 5 stars
Deborah G.
9/08/2021 - Google
From the first minute I talked to Cindy on the phone, I knew I had found the right place. ... read moreFrom the first minute I talked to Cindy on the phone, I knew I had found the right place. She answered all my questions and offered considerations I hadn't thought of. I was pretty lost and she guided me through the process. She also gives pretty great hugs. The gentlemen that came for my husband were courteous and kind, even though it was 3:00 in the morning. I highly recommend Mountain View. read less
5 out of 5 stars
Christian E.
7/15/2021
Great service all the way around
5 out of 5 stars